FAQ

GrandVenue SI is an informational portal about casino entertainment in Slovenia. We provide guides to four Grand Casino venues, gaming categories, events, dining, offers and responsible gambling resources. We do not operate casinos or offer online gambling.

We cover four destinations: Grand Casino Portorož on the Adriatic coast, Grand Casino Lipica near Sežana, Grand Casino Mons Ljubljana and Grand Casino Emona in central Ljubljana. Each has its own page with hours, games and contact details.

No. GrandVenue SI is strictly informational. We do not offer online gaming, account registration for gambling, deposits or withdrawals. All gaming takes place at physical casino venues in Slovenia, subject to their own rules and licensing.

You must be at least 18 years old to enter casino venues and use gaming services in Slovenia. Valid photo identification is required. GrandVenue SI content is also intended for adults aged 18 and over only.

Games vary by location but typically include slot machines, electronic roulette, American roulette, blackjack, poker, bingo and live dealer games. Visit our Games section for an overview, or check individual venue pages for specific offerings.

Progressive jackpots are linked prize pools that grow across connected machines at one or more venues. Networks such as Bell Link, Xtension Link, Clover Link Elements, Cash Connection and Impera Link 2 are available at selected locations. Jackpot values change frequently — always check on-site displays for current amounts.

Registration is free and available at any covered casino venue. You receive a membership card valid at all four locations. Earn points on eligible gaming and redeem them for dining, events and exclusive offers. Learn more on our Players Club page.

Yes. Each venue offers dining and hospitality options ranging from fine dining in Portorož to city bistro service at Emona. Explore our dedicated Restaurants page for details on menus, bars and VIP services at each location.

Our Events page lists concerts, tournaments, shows and special evenings with location filters. Current promotions and prize games are listed on the Offers page. Dates and details may change — confirm with the venue before attending.

No. Hours differ by location and gaming area. For example, Portorož and Lipica typically operate the casino floor from 10:00 to 04:00 with gaming tables from 18:00, while Emona is reported as always open. Always verify current hours on the relevant venue page or by phone before visiting.

We aim to keep content accurate but details such as opening hours, jackpot values, event dates and contact numbers can change without notice. We recommend confirming critical information directly with the casino venue. Progressive jackpot displays include a "Last updated" field where applicable.

Gambling should remain entertainment. If you need support, visit our Responsible Gambling page for guidance, self-exclusion information and helpline numbers including the free Slovenian line 080 0800.

For general enquiries about this website, use our Contact page which lists all four casino locations with addresses, phone numbers and email addresses. For venue-specific questions, contacting the casino directly is the fastest option.

The site is available in English and Slovenian. Use the EN / SL switcher in the header to change language. All pages, including legal policies, are provided in both languages.